COMPLAINTS POLICY

We hope you are happy with your treatment.

On the rare occasion you are not satisfied with the result or the service with us, you must contact us in writing within 24 hours of your treatment.

Complaints are dealt with on a case-by-case basis.

We reserve the right to have the opportunity to correct any treatment results that you are not satisfied with.

Under no circumstances will a refund of any value be offered, should we not be able to have the opportunity to correct prior.

Under no circumstances will a refund be given if you have already undergone treatment with another practitioner.